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What features does Podium offer for lead generation?

Podium provides several features for lead generation, including AI scheduling to instantly book leads, SMS messaging for engaging with leads via text, and website chat to convert visitors into sales.

How does Podium help improve online reputation?

Podium helps improve online reputation by boosting reviews through AI replies across important platforms like Google and Facebook, allowing businesses to enhance their visibility and SEO.

Can Podium assist with customer communication?

Yes, Podium assists with customer communication by consolidating chats, texts, calls, and social messages into a single AI-powered inbox, making it easier for businesses to manage interactions.

Is Podium suitable for various business types?

Podium is suitable for a variety of business types, including automotive, health and wellness, home services, and retail, offering tailored solutions for each sector.

How does Podium facilitate lead conversion?

Podium facilitates lead conversion through its AI salesperson, which operates 24/7 to turn leads into sales by considering context and inventory during interactions.

What is the benefit of using Podium's mobile app?

The mobile app allows businesses to manage customer interactions on-the-go, enabling team members in the field to take payments and communicate with customers directly from their business number.

Q: How often does Podium experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Podium outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.